This general template requires jurisdiction-specific review before public launch and does not remove mandatory statutory rights.
Before purchase
Each offer must state whether it is a one-time purchase or subscription, its delivery framework, material limitations and any offer-specific refund conditions.
Cancellation requests
Send a request to support@aurumanseris.com with the order reference. We will confirm the applicable options and any effect of fulfilment already performed.
Digital content and services
Rights can differ where digital delivery begins immediately or a service has already started. Any legally required consent or acknowledgement will be obtained during purchase or intake.
Subscriptions
Where an offer is recurring, cancellation stops future renewals according to the timing shown before purchase. Treatment of the current billing period follows the offer terms and applicable law.
Refund processing
Approved refunds are returned through the original payment method where practical. Processing time may depend on Stripe and the customer’s financial institution.
Payment disputes
Please contact support first so we can investigate payment or delivery concerns promptly. This does not limit any legal right to contact a payment provider or authority.